Why do I have to input my credit card to register?
We require your credit card information in order to register and purchase the membership package of your choice.
Is there a verification process I must go through in order to register?
Yes. When you first register, a text message will be sent to your phone with a verification number that will need to be entered back into the app.
Is a background check required? How much does it cost?
Yes. QuickSit ensures the safety and peace of mind of all users by requiring ALL users to submit to a background check. There is no additional cost for the background check; any costs are covered in your membership package.
Does my spouse also need to complete a background check?
No. Only individuals using the app are required to complete a background check.
Any tips on profile photos?
Your profile photo is often the first impression a sitter will have of you. We recommend using a photo that only includes you or your family, but that also preserves your safety and privacy. Since our team reviews all photos, we encourage you to take the time to find the perfect profile photo so that it can be approved as quickly as possible!
Below is a list of our family profile photo guidelines. Please review these before uploading your photo.
Be your best you: Smile bright and have good lighting!
Be appropriate: Be sure not to include any offensive body language or text in your photo. Also make sure that any children included in the photo are fully clothed.
No heavy filters: While we appreciate art, we ask that you refrain from adding cartoon-like filters to your photo.
Don’t advertise: At QuickSit, we appreciate our users who run various businesses. However, we do not allow advertising of other services on our site. As such, we do not allow business or brand logos for profile photos.
Protect your privacy, and that of others: Don’t have any sensitive information displayed in your photo. This includes, but is not limited to, driver’s licenses, passports, government-issued ID’s, phone numbers and home addresses.
Please Note: If your photo contains a child or children, by uploading you are verifying that you are the legal guardian or have explicit permission to use this photo.
Do all student sitters complete a background check?
Yes! Every user, sitter or parent, must submit to and pass a third-party background check. In addition, we verify each student attends the college they claim to, by sending a verification code to the email account provided by their college.
It is important to note that there are limitations with all background checks: Not all arrests and convictions are available in all jurisdictions, and in many jurisdictions, there is a delay. Further, state and federal law restricts access to and use of certain information.
Do I choose my own rate?
Parents choose the rate they charge when they create the job. You can put your usual rate on your profile; however, the hourly rate and payment method should be confirmed with the sitter before booking.
Can I learn a little more about interested sitters before selecting one for my job?
Yes! You will be able to see the student’s picture, what school they go to, their grade level, as well as a short bio.
Can I contact and speak with interested sitters before hiring them?
Yes. You may message and speak with any applicants who apply to your job before choosing one. We recommend you keep all contact inside the app so we can monitor communication.
To message an applicant for your job, go to the sitter's profile and select the “Message” button.
Is there a deadline for selecting a sitter for my posted job?
We recommend that you accept/book your student sitter at least three days before the scheduled job. Please be mindful of the sitter's school schedule, and give them plenty of time to adjust their schedule if needed.
How can I pay my sitter?
Once you hire someone from QuickSit, you are their employer and are responsible for paying them based on an agreed-upon rate and form of payment. It’s important to agree on the terms of payment up front. Payment methods could include: cash, check, Venmo, or PayPal. In the future, we hope to integrate a payment feature in the app, but until then, payment will take place outside of the app's platform.
Please note that since QuickSit is an online meeting venue/job board and not an agency, we do not employ sitters in any way. As such, QuickSit does not get involved in the monetary transactions between you and a sitter. We simply provide the platform for you to find suitable sitters.
Am I guaranteed a sitter?
No, we do not guarantee you will have a sitter accept your job through the scheduled or Quick Sitter option. QuickSit helps connect you with a large group of potential sitters, but unfortunately does not guarantee any sitters.
If you are having trouble booking a sitter, please thoroughly review your profile and consider adjustments. One tip is to increase your hourly pay.
Do I need to do anything once a sitting job has been completed?
When a job has ended, you will pay your sitter using your predetermined method (cash, check, Venmo, or PayPal). We then ask that you complete a review and rating for the sitter in order to provide valuable feedback for other families.
Who can I contact if there is an incident with my sitter?
Please email us at: email@example.com.
Please note: QuickSit does not employ, recommend, or endorse any care provider or care seeker, nor is it responsible for the conduct of any care provider or care seeker. In the end, each individual is solely responsible for selecting an appropriate care provider or care seeker for themselves or their families.
If I cancel my membership, can I receive a refund?
At this time, QuickSit does not offer refunds.
Do any tax laws or minimum wage laws apply to hiring sitters via QuickSit?
QuickSit users are individually responsible for any applicable tax, withholding or reporting. For specific advice, we encourage users to consult with their tax advisor.
The QuickSit platform is designed as a marketplace for parents and sitters to connect for childcare bookings, and we are not an employer. Payment arrangements are made between parents and sitters. Therefore, local and state minimum wage laws do not apply to sitters as QuickSit does not employ sitters.
However, QuickSit does honor the federal minimum wage and therefore does not allow parents to post jobs below $8/hr. We encourage both sitters and parents to familiarize themselves with the local minimum wage laws and average rates in major metropolitan areas.
How do I save a list of my favorite sitters?
To save sitters to your Favorites list, go to their profile and select the button labeled “Favorite”. The sitter will then be added to your list of favorites that you can access any time on your account menu.
How do I report a profile?
To report a profile for any reason, click on the exclamation mark icon in the top right corner of a profile. You may then select a specific reason for flagging the profile, or you can customize your message. The QuickSit team will then be notified and will look into the reported profile.
Why was my account removed?
We cannot share the details of your account's removal from our platform. However, reasons usually fall within one of these categories:
Your account activity appears similar to common scams
Your account is suspected of unacceptable behavior
You fail an identity authentication or background check
Please know that for the safety of our sitters and families, we err on the side of caution; your removal does not bear on your character, general reputation, personal characteristics or mode of living.
If a member has been removed from our platform, we recommend you discontinue communication with them and/or do your own personal screening. We also reserve the right to not to approve your account for any reason or no reason, with or without notice. Furthermore, we have no obligation to notify you of the reason, if any, we did not approve your account.